StubHub vs Live Nation

In-depth comparison, December 2018

StubHub vs Live Nation: Event Ticket Comparison

StubHub vs. Live Nation: Pros and Cons of Each
PROS
CONS
PROS
CONS
  • No significant cons
StubHub vs. Live Nation: Comparison Summary
Advantage
StubHub
Criteria
Live Nation
Advantage
4.6
Overall Score
Overall Score
3.6
Overall Score
5.0 stars – See brand >
Brand Popularity
4.0 stars – See brand >
Advantage
StubHub
Shipping & Returns Policies
Live Nation
Advantage
Unlikley
Returns & Exchanges Policies
Advantage
StubHub
Payment Options
Live Nation
Advantage
Yes
Paypal Support
Unlikley
Unlikley
Google Pay Support
Yes
Debit & Prepaid Card Support
Unlikley
Advantage
StubHub
Discount Policies
Live Nation
Advantage
Unlikley
Military Discount Policies
Unlikley
Unlikley
Senior Discount Policies
Unlikley
Promo Code Support
Yes
Yes
Black Friday Page
Yes
Unlikley
Cyber Monday Page
Unlikley
Advantage
StubHub
Customer Service Features
Live Nation
Advantage
Unlikley
Gift Card Support
Yes
Unlikley
Money-back Guarantee Policy
Yes
Social Media Presence
Unlikley
Customer Service
Unlikley
Yes
Contact Information Availability
Yes
Advantage
StubHub
Financing Options
Live Nation
Advantage
Unlikley
Affirm Financing Support
Unlikley
Unlikley
Afterpay Financing Support
Unlikley
Advantage
StubHub
Website Features
Live Nation
Advantage
Mobile App Availability
Advantage
StubHub
Marketing Programs
Live Nation
Advantage
Yes
Affiliate Programs
Yes

StubHub vs. Live Nation: Comparison Details

Best Money-back Guarantee Policy – Winner: Live Nation
Unlikley

It's not clear if StubHub has a money-back guarantee. Learn more about StubHub and their policies on their page here.

You can also get more information on their homepage.

Last reviewed March 28, 2018. Read 1 money-back guarantee review.

Yes

Yes, you can get a refund if not satisfied with your Live Nation purchase. They have a money-back guarantee. Learn more about it on their customer FAQ page.

You can learn more about Live Nation on their homepage.

Last reviewed March 29, 2018. Read all 2 money-back guarantee reviews.

Best Returns & Exchanges Policies – Tie
Unlikley

We researched this, and it does not look like StubHub offers free returns currently. You will find the most current information on StubHub's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Last reviewed August 15, 2018. Read all 4 free returns & exchanges reviews.

Not rated yet.
Best Military Discount Policies – Tie
Unlikley

Based on our research, it does not appear that StubHub offers a specific military discount. You can check their customer FAQ page for any updated information about StubHub's veteran discounts and offers.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed December 8, 2018. Read 1 military discounts review.

Unlikley

We looked into this, and we did not find any specific military discounts offered by Live Nation. You can check this page for more information about Live Nation's veteran discounts and offers.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed August 14, 2018. Read 1 military discounts review.

Best Senior Discount Policies – Tie
Unlikley

Based on our research, it appears unlikely that StubHub offers any special discounts for seniors. Check this page for more information about StubHub's senior discounts and offers.

Last reviewed March 28, 2018. Read 1 senior discounts review.

Unlikley

Based on our research, it appears unlikely that Live Nation offers any special discounts for seniors. Check this page for more information about Live Nation's senior discounts and offers.

Last reviewed September 11, 2018. Read all 2 senior discounts reviews.

Best Gift Card Support – Winner: Live Nation
Does StubHub offer gift cards?
Unlikley

You can check StubHub's customer service page here to see if they have posted any new information about gift cards or e-gift card options. Alternatively, you can check StubHub's homepage to check for information regarding gift ideas going forward.

Last reviewed October 23, 2018. Read all 2 gift cards reviews.

Yes

Yes, Live Nation does offer gift cards.

You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase.

You might also find more information on Live Nation's gift card and e-gift card policies on their homepage here.

Last reviewed November 27, 2018. Read all 2 gift cards reviews.

Best Affiliate Programs – Tie
Yes

Yes, StubHub does do affiliate marketing, so you can earn commissions by referring new customers to StubHub. Based on our research, here's how they participate in the major affiliate networks:

Skimlinks: UnlikelyCheck statusViglink: UnlikelyCheck statusShareASale: UnlikelyCheck statusAwin (Affiliate Window): YesApplyFlexOffers: YesApplyCommission Junction (CJ, Conversant): YesApplyRakuten Marketing (Linkshare): UnlikelyCheck statusPepperjam: UnlikelyCheck statusImpact Radius (Impact.com): UnlikelyCheck statusAvantlink: UnlikelyCheck statusWebgains: UnlikelyCheck status

You can also check StubHub's homepage to see if they've posted any updated information about their affiliate or referral programs.

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Yes

Yes, Live Nation does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the Live Nation website. We researched the popular affiliate networks, and here's what we found about where you can join Live Nation's affiliate program:

Skimlinks: YesApplyViglink: UnlikelyCheck statusShareASale: UnlikelyCheck statusAwin (Affiliate Window): UnlikelyCheck statusFlexOffers: UnlikelyCheck statusCommission Junction (CJ, Conversant): UnlikelyCheck statusRakuten Marketing (Linkshare): UnlikelyCheck statusPepperjam: UnlikelyCheck statusImpact Radius (Impact.com): UnlikelyCheck statusAvantlink: UnlikelyCheck statusWebgains: UnlikelyCheck status

You can also check Live Nation's homepage to see if they've posted any updated information about their affiliate or referral programs.

Last reviewed July 5, 2018. Read all 3 affiliate programs reviews.

Best Paypal Support – Winner: StubHub
Does StubHub accept PayPal?
Yes

Yes, StubHub does currently take PayPal on their site. You can use your PayPal account or PayPal credit account to pay on StubHub's website. See more details on their PayPal policies on this page.

Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on StubHub's homepage here.

Last reviewed April 13, 2018. Read 1 PayPal review.

Does Live Nation accept PayPal?
Unlikley

We researched this but could not find clear answer to whether Live Nation takes PayPal currently. You can see this page for any more up-to-date information on whether Live Nation accepts PayPal.

Please also refer to their homepage for any updates to their PayPal policies.

Last reviewed May 22, 2018. Read all 2 PayPal reviews.

Best Google Pay Support – Tie
Does StubHub accept Google Pay?
Unlikley

Based on our research, we could not find any indication that StubHub accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies.

Also, check their homepage for any updates to their payment policies.

Last reviewed April 25, 2018. Read all 2 Google Pay reviews.

Does Live Nation accept Google Pay?
Not rated yet.
Best Mobile App Availability – Tie
Does StubHub offer mobile apps?
Not rated yet.
Not rated yet.
Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Debit & Prepaid Card Support – Winner: StubHub
Yes

Yes, StubHub does take debit cards, prepaid debit, or prepaid gift cards. You can pay online using your debit or prepaid card at stubhub.com during checkout, You can find more information on their debit and prepaid card payment policies on their customer service page.

Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on StubHub's homepage here.

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Unlikley

It's unclear whether Live Nation currently takes debit cards, prepaid debit cards, or prepaid Visa cards for payment. We recommend checking their FAQ page for any updated info.

We hope you find your answer. Please list any updated information you find here in the comments. Also, you can check Live Nation's homepage for any updated answers regarding their debit and prepaid gift card support.

Last reviewed September 6, 2018. Read all 2 debit & prepaid cards reviews.

Best Promo Code Support – Winner: Live Nation
Does StubHub offer promo codes?
No

No, it appears that StubHub does not offer discount codes for their website. Searching through our database, we found that StubHub has not offered any discount codes during the past two years, which indicates that they likely do not offer them at all. However, you can always check this page for the latest StubHub promotions and other types of deals for StubHub, even if they are not offering codes specifically.

If you would like to share or publish a discount code for StubHub you can use this social couponing site.

While StubHub has no active promo codes right now, you can check Dealspotr for additional types of StubHub discount codes, such as single-use codes, social referral codes, and 3rd-party codes.

You can also check the StubHub homepage for additional information on StubHub discounts, coupons, and offers.

Last reviewed June 22, 2018. Read all 2 promo codes reviews.

Yes

Live Nation does offer promo codes. In 2018, Live Nation has offered 2 total coupon codes, and last year (2017) they offered 2 total discount codes. Here's a complete directory of Live Nation active promo codes.

If you're looking to promote and submit coupon codes for Live Nation we recommend Dealspotr which is a social community platform for sharing deals and discount codes.

If Live Nation has no active promo codes right now, you can also check Dealspotr for special types of Live Nation discount codes, including single-use codes, Live Nation referral codes, and 3rd-party codes.

You may also find some more Live Nation coupon codes and offers published on the Live Nation site.

Last reviewed June 22, 2018. Read all 2 promo codes reviews.

Best Customer Service – Tie
Unlikley

Yelp

Generally, the feedback on StubHub on Yelp has been about average to slightly below average. They've been rated at approximately 2 stars by customers on Yelp. It appears that users on Yelp who have experience with StubHub locally are have had some issues StubHub's customer service, but generally have had a satisfactory experience with them.

You can see StubHub's Yelp reviews here.

Better Business Bureau (BBB)

StubHub has a mid-range to positive rating on BBB of between B- to B+. The Better Business Bureau has enough data on StubHub to assign a grade to them, and they've assigned them a generally positive score. Most likely, StubHub has responded in a timely fashion to the majority of customer complaints such that most customers have been satisfied and the BBB has recorded a generally positive score for the company. It is possible that some customer complaints were not resolved to the satisfaction of the customer, leading to a slightly decreased BBB rating.

You can see StubHub's BBB rating and scorecard here.

Glassdoor

StubHub has neutral to slightly positive feedback on Glassdoor. Out of 339 ratings StubHub has received a 3 star rating by current and former employees. This indicates that StubHub likely has solid employment policies and practices, but some employees may have been unhappy or may have filed complaints.

You can see StubHub's Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned StubHub about average to slightly below average ratings on Trustpilot. Consumers have posted 2,560 ratings on Trustpilot and given them roughly 2 stars. It appears that users on Trustpilot who have used StubHub may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see StubHub's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with StubHub.

Generally, the feedback on StubHub among Redditors has been negative. Most of the responses to this thread about StubHub were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on StubHub here.

Last reviewed July 9, 2018. Read all 2 customer reviews reviews.

Unlikley

Yelp

Generally, the feedback on Live Nation on Yelp has been about average to slightly below average. They've been rated at approximately 2 stars by customers on Yelp. It appears that users on Yelp who have experience with Live Nation locally are have had some issues Live Nation's customer service, but generally have had a satisfactory experience with them.

You can see Live Nation's Yelp reviews here.

Better Business Bureau (BBB)

Live Nation has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Live Nation to grade them, and they've assigned them a positive score. Most likely, Live Nation has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see Live Nation's BBB rating and scorecard here.

Reddit

We found a thread on Reddit where users have shared their experiences with Live Nation.

Generally, the feedback on Live Nation among Redditors has been negative. Most of the responses to this thread about Live Nation were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on Live Nation here.

Last reviewed July 31, 2018. Read all 2 customer reviews reviews.

Best Affirm Financing Support – Tie
Unlikley

We looked, but could not find any info on if StubHub accepts Affirm financing. You might be able to find information about StubHub's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 29, 2018. Read all 2 Affirm financing reviews.

Unlikley

We looked, but could not find any info on if Live Nation accepts Affirm financing. You might be able to find information about Live Nation's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed July 10, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
Unlikley

We looked, but could not find any info on if StubHub accepts Afterpay financing. You might be able to find information about StubHub's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 29, 2018. Read all 2 Afterpay financing reviews.

Unlikley

It's not clear whether Live Nation accepts Afterpay financing as a payment option. You might be able to find information about Live Nation's payment financing policies here.

You can also look on their homepage for additional information on financing options.

Last reviewed November 29, 2018. Read all 2 Afterpay financing reviews.

Best Contact Information Availability – Tie
Yes

You can contact StubHub via their customer service contact page.

You can also contact StubHub through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:

Facebook profileInstagram pageLinkedin company pagePinterest profileSnapchat addressTwitter pageYouTube profile

Good luck finding StubHub's contact information. If you find any additional information on how to contact StubHub please, such as their phone number, email address, or mailing address, post it here in this thread so other shoppers can find it. Thank you.

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Yes

You can contact Live Nation via their customer service contact page.

You can also contact Live Nation through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:

Facebook profileInstagram pageLinkedin company pagePinterest profileSnapchat addressTwitter pageYouTube profile

Good luck finding Live Nation's contact information. If you find any additional information on how to contact Live Nation please, such as their phone number, email address, or mailing address, post it here in this thread so other shoppers can find it. Thank you.

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Best Teacher Discount Policies – Tie
Unlikley

We were not able to find any specific teacher discounts offered by StubHub. Check this page for the latest information about StubHub's educator discounts and offers.

Check out their homepage as well to see if they've posted any additional information about teacher discounts there.

Last reviewed July 14, 2018. Read all 2 teacher discounts reviews.

Unlikley

We were not able to find any specific teacher discounts offered by Live Nation. Check this page for the latest information about Live Nation's educator discounts and offers.

Check out their homepage as well to see if they've posted any additional information about teacher discounts there.

Last reviewed July 18, 2018. Read all 2 teacher discounts reviews.

Best Black Friday Page – Tie
Yes

Yes, StubHub does post their own Black Friday deals page. You can find more info about their Black Friday deals on StubHub's Black Friday ads page.

Hope you find the information you need on StubHub's Black Friday sales. You can also check out StubHub's homepage for more information.

Last reviewed November 20, 2018. Read all 2 Black Friday ad reviews.

Yes

Yes, Live Nation does post their own Black Friday deals page. You can find more info about their Black Friday deals on Live Nation's Black Friday ads page.

Hope you find the information you need on Live Nation's Black Friday sales. You can also check out Live Nation's homepage for more information.

Last reviewed November 21, 2018. Read all 2 Black Friday ad reviews.

Best Cyber Monday Page – Tie
Unlikley

It's not clear whether StubHub is offering any Cyber Monday deals or sales this year. It might be best to visit their site to get the latest, up-to-date info on any current deals, here.

You can always try StubHub's homepage as well to see if they have additional information posted there. They may occasionally post coupon codes and deals, too: link.

Last reviewed November 20, 2018. Read all 2 Cyber Monday ad reviews.

Unlikley

It's not clear whether Live Nation is offering any Cyber Monday deals or sales this year. It might be best to visit their site to get the latest, up-to-date info on any current deals, here.

You can always try Live Nation's homepage as well to see if they have additional information posted there. They may occasionally post coupon codes and deals, too: link.

Last reviewed November 23, 2018. Read all 2 Cyber Monday ad reviews.